Credit Card Use /No-Charge Guarantee
We ask for credit card information up front so that our service is not taken advantage of. Before proceeding with a support session, we must have verification of your credit card either online or by phone. This is to ensure that payment will be made once the support session is complete. You will receive an email confirmation of your order and credit card verification once you have gone through the process. If we cannot help you to resolve your computer problem online or by telephone, charges will be reversed.